These Terms of Service (“Terms”) govern your access to and use of 2moreseconds.com.au (the “Site”) and, where applicable, the digital marketing and AI consulting services offered by 2 More Seconds (“we”, “us”, “our”). By using the Site or engaging our services, you agree to these Terms.
1. Who we are
2 More Seconds provides digital marketing, branding, website and AI consulting services primarily to Australian small and mid-sized businesses. Contact: ksankakozlova@gmail.com. Based in Balmoral, Brisbane QLD 4171.
2. Using this website
You may use the Site for lawful purposes only. You must not attempt to disrupt the Site, scrape content at scale without permission, introduce malware, or misuse contact forms (including spam or automated submissions).
Content on the Site is general information only and is not legal, financial or professional advice tailored to your circumstances. Results described in marketing materials are illustrative and not guarantees.
3. Enquiries and consultations
Submitting an enquiry or booking a consultation does not create a client relationship until we confirm scope, fees and (where applicable) a written agreement or proposal. We may decline work at our discretion.
4. Services and proposals
Paid services are provided under a proposal, statement of work, email confirmation or other written agreement between you and us. That document prevails over these Terms if there is a conflict regarding a specific engagement. Unless otherwise agreed:
- fees are quoted in AUD and exclusive of GST unless stated;
- third-party costs (ad spend, software licences, stock, freelancers, hosting) are payable by you in addition to our fees;
- payment is due as set out in the proposal (commonly deposit upfront and balance on milestones or monthly);
- late invoices may pause work until payment is received.
5. Your responsibilities
You agree to:
- provide timely access, feedback, brand assets and accurate information needed to deliver the work;
- ensure you have rights to materials you supply (logos, images, copy, customer data);
- keep account credentials secure and revoke access when an engagement ends;
- comply with advertising, privacy and consumer laws applicable to your campaigns and business.
6. Intellectual property
Site content (design, text, graphics and code) is owned by us or our licensors. You may not copy or reuse it for commercial purposes without written permission.
For client work, ownership and licence terms are set out in the relevant proposal. Typically, final deliverables approved and paid for in full are licensed or assigned to you as agreed; we retain the right to reuse general know-how, non-confidential processes and anonymised portfolio references unless you opt out in writing.
7. AI-assisted work
We may use AI tools to assist research, drafting and production. You remain responsible for reviewing outputs before public use. Do not provide us with confidential data you are not authorised to share. We will take reasonable care with confidential client materials.
8. Third-party platforms
Services often rely on third-party platforms (for example Meta, Google, hosting providers). Their terms, outages, algorithm changes and policy enforcement are outside our control. We are not liable for platform decisions, account suspensions or performance changes beyond our reasonable influence.
9. Disclaimers
To the fullest extent permitted by law (including the Australian Consumer Law), the Site is provided “as is” without warranties of uninterrupted availability or error-free operation. Marketing outcomes (traffic, leads, ROAS, rankings) depend on many factors and are not guaranteed.
10. Liability
Nothing in these Terms excludes non-excludable rights under the Australian Consumer Law. Where liability can be limited, our aggregate liability arising from a service engagement is limited to the fees you paid us for that engagement in the three months before the claim. We are not liable for indirect, consequential or loss-of-profit damages to the extent permitted by law.
11. Cancellation
Either party may cancel ongoing monthly services as set out in the proposal (commonly written notice). Deposits for project work are generally non-refundable once work has commenced, except where required by law or agreed in writing.
12. Privacy
How we handle personal information is described in our Privacy Policy.
13. Changes
We may update these Terms by posting a revised version on the Site with a new “Last updated” date. Continued use of the Site after changes constitutes acceptance. Material changes to an active paid engagement will be communicated to you.
14. Governing law
These Terms are governed by the laws of Queensland, Australia. Courts in Queensland have non-exclusive jurisdiction.
15. Contact
Questions about these Terms: ksankakozlova@gmail.com
2 More Seconds · Balmoral, Brisbane QLD 4171