This Privacy Policy explains how 2 More Seconds (“we”, “us”, “our”) collects, uses, stores and discloses personal information when you visit 2moreseconds.com.au or engage our digital marketing and AI consulting services. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth) where applicable.
1. Who we are
2 More Seconds is a Brisbane-based digital marketing and AI consulting practice. Contact: ksankakozlova@gmail.com. Location: Balmoral, Brisbane QLD 4171.
2. Information we collect
We may collect:
- Identity & contact details — name, email, phone number, business name and role.
- Enquiry information — messages, package interest, goals and other details you submit via our forms or email.
- Technical data — IP address, browser type, device, pages viewed, referring URL, and approximate location, collected via cookies and analytics tools (including Google Analytics / Firebase Analytics).
- Client project data — information reasonably needed to deliver contracted services (for example brand assets, ad account access, website logins), only when you provide it.
3. How we collect information
We collect personal information when you:
- submit a contact or booking enquiry on our website;
- email, call or message us;
- engage us for services; or
- browse our site (via cookies and similar technologies).
Where practicable we collect information directly from you. If you provide personal information about someone else, you confirm you have their authority to do so.
4. Why we use your information
We use personal information to:
- respond to enquiries and provide quotes or consultations;
- deliver, manage and improve our services;
- send service-related communications;
- analyse website traffic and improve content, UX and marketing (including aggregated analytics);
- comply with legal obligations and protect our rights.
We do not sell your personal information. We do not use your enquiry data to train public AI models.
5. Cookies and analytics
Our site uses cookies and Firebase / Google Analytics to understand how visitors use the site (for example pages viewed and session duration). You can control cookies through your browser settings. Disabling cookies may affect some site features.
6. Sharing your information
We may share personal information with trusted service providers who help us operate (for example email delivery, hosting, analytics and form processing). They may only use the information to provide those services to us. We may also disclose information if required by law, or to protect our rights, safety or property.
Some providers may store or process data outside Australia. Where we do this, we take reasonable steps to ensure appropriate protections are in place.
7. Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure; please avoid sending sensitive credentials via unsecured channels.
8. How long we keep information
We retain personal information only as long as needed for the purposes above, including legal, accounting or reporting requirements, then delete or de-identify it where practicable.
9. Access, correction and complaints
You may request access to, or correction of, personal information we hold about you, subject to exceptions under Australian privacy law. Contact us at ksankakozlova@gmail.com. If you have a privacy complaint, please write to us first so we can try to resolve it. You may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
10. Children
Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 16.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.
12. Contact
Privacy questions: ksankakozlova@gmail.com
2 More Seconds · Balmoral, Brisbane QLD 4171